BUSINESS PROCESS MANAGEMENT IN SUSTAINABLE PROPERTY/ASSET MANAGEMENT BY USING THE TOTALOBSERVER

Abstract

The use of software became of great importance for successful facility and roperty management worldwide, because of its possibilities for generating avings in multiple areas and not just in operational areas and improving usiness processes. This paper displays the growing facility and property anagement market in Serbia and the software TotalObserver as a solution for he emerging problems for this market. Case studies and operational use of otalObserver confirmed that significant savings can be generated by using oftware for asset management.

Dates

  • Submission Date2012-02-23
  • Revision Date2012-04-02
  • Acceptance Date2012-04-15

DOI Reference

10.2298/TSCI120223077M

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